If you’re looking to refine or document your credit union’s core values, it may be hard for you to come up with a good set of core values. Core values for a credit union seem easy at first, but as you work through the process, digging them up and documenting them can be difficult.
Your organization’s core values are already present in your employees. As a leader in your organization, you are expected to help define core values and ensure that they are carried out. Since they are already there, you don’t need to brainstorm new core values; you just need to assess the ones that are already active within your organization.
To create your core values, we can’t give you a lesson here, but we can share with you some ideas from other credit unions.
Core Values for a Credit Union
Financial Stability
Trustworthy
Friendly
Stability
Excellence
Trusted Bankers
Confidential
Customer Service
Passionate
Values Driven
Easy Going
Flexible
Helpful
Responsive
Service Oriented
Thoughtful
Collaborative
Efficient
Focused
Positive
Proactive
Considerate
Friendly
Generous
Consistent
Dependable
Honest
Integrity
Trustworthy
Innovative
Knowledgeable
Pragmatic
Wise
If you are really struggling to find your core values or have documented over five of them (stop at five), we recommend you read an article in the Harvard Business Review called Make Your Values Mean Something by Patrick M. Lencioni. This article will help you to identify your core values, and to distinguish them from aspirational values, permission-to-play values, and accidental values.
Still need help documenting your core values? We can help with that.