“PSB hired Marcia Malzahn at Malzahn Strategic at a time of leadership transition for the Bank. Malzahn immediately identified critical roles within the Bank and conducted a complete and comprehensive Talent Management Assessment to ensure those roles were assigned. The Talent Management Assessment improved efficiency within the operations of the Bank and increased employee engagement. Malzahn has also been instrumental in the Strategic Planning process for PSB. This process included moderating the Board of Directors Strategic Planning Session, facilitating all-staff Strategic Planning meetings, and writing the Strategic Plan. Malzahn’s diverse banking expertise allowed her to lead numerous operational projects throughout the year. I’m glad that we had the opportunity to work with Malzahn Strategic and would recommend their services to any community bank.”

“I've been in Banking for 34 years. I started out as a Loan Officer, then a Branch Manager and I have been President here for the last 12 years. I've been involved in the Strategic Planning process several times at both my previous and current Bank employer. Marcia has been the best facilitator for Strategic Planning that I've seen. Last year Marcia was instrumental in getting our new Strategic Plan up and running. Her experience in Bank management, her organizational skills, and her ability to lead and communicate during our meetings was outstanding. Marcia kept the conversations on track and flowing in a positive direction.”

“Marcia Malzahn led our Board of Directors, Audit Committee, and staff through a comprehensive and dynamic review of Enterprise Risk Management (ERM) which led to the creation of an ERM Policy, an expanded scope of responsibility for our newly named Audit and ERM Committee and an internal ERM Staff Committee to oversee and review ongoing risk factors within our organization. Even more important than these structural changes is the awareness and appreciation that we have gained of the internal and external risk dynamics that threaten the optimal performance of our organization. And perhaps the biggest daily benefit of the process is the way in which ERM has spilled over into other aspects of our work and has inspired us to be more strategic with all of our planning.”

"We engaged Malzahn Strategic in June of 2018 and found Marcia to be an invaluable resource, with regard to our Enterprise Risk management (ERM) program. She facilitated an ERM Assessment with our Executive Team and delved deeply into the functional areas of our core operating units. She is very methodical in her comprehensive approach and took the time to truly understand FCCU and the needs of our Executive Team. Her vast array of knowledge and professional experience gives her a solid foundation for the Management Consulting practice focused on the ever-changing financial institution market space. She is particularly adept at providing professional guidance for early stage programs. She does an outstanding job and we are very happy to have Malzahn Strategic as a resource partner."