Our approach is unique in that we can go beyond providing strategic direction by working with you to guide the implementation processes – a hands-on, practical approach that delivers sustainable business results.
How are we different from other bank consulting firms?
Marcia (Marci) Malzahn, a native of Nicaragua, came to Minnesota in 1986 and started a career in banking. She left banking in 1999 for a leadership technology role in a non-profit organization, returning in 2005, this time as the first employee of a new bank startup. In her role, Marci oversaw all the bank operations areas, including finance, IT, compliance, internal audit, deposit/loan operations, office management and HR; most recent positions included EVP, COO, CFO and CRO.
Starting the bank allowed Marci the opportunity to lead various teams, and to work with attorneys, auditors, regulators, vendors, board of directors, shareholders, senior management and employees. Marci has had a variety of management responsibilities over the past 18 years, 13 of which in senior executive leadership positions.
Having grown the bank from zero to $300 million in assets during a very challenging 10-year period, Marci wanted to be able to help other community banks gain from her 20+ years of banking experience.
That goal led to her founding of Malzahn Strategic, a community bank consultancy focused on strategic planning, enterprise risk management and talent management.
Marci is the recipient of a number of professional awards, including “40 Under Forty” by Minneapolis/St. Paul Business Journal, “Top Women in Finance” by Finance and Commerce, ”25 on the Rise” by the Hispanic Chamber of Commerce, and “Outstanding Women in Banking” by Northwestern Financial Review. Marci is also a published author and public speaker. She holds a B.A. in business management from Bethel University and is a graduate of the Graduate School of Banking in Madison, Wisconsin.
Vision: To strengthen the infrastructure and efficiency of the country’s small community banks, enabling them to become more competitive with large banks and other financial services providers.
Mission: To help small community banks succeed by working with them to establish strong operational infrastructures and enterprise risk management programs. Helping them not only stay alive… but thrive in an increasingly challenging environment.
We have over 20 years of hands-on experience: We’ve been in your shoes and understand the many challenges a community bank faces. This enables us to identify your bank’s needs and match them with our services, and to recommend the services of other qualified vendors we know and trust.
We leverage our organizational gift by helping you systematize your bank-wide processes to increase efficiencies and effectiveness across the board.
We are starters, executors and finishers – We will finish your projects on time, correctly, and within budget!
Our business philosophy is simple. We aim to consistently do the right things, and to do them right the first time.